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Great customer service
Great customer service. Thanks for your help VIVEK and NARIMAN ALIASRI.
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Stellantis &You UK Trustpilot reviews
We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...
Showing our 4 & 5 star reviews
Very nice cheerful and friendly pick up…
Very nice cheerful and friendly pick up driver ,Ian. Speedy and efficient service, as usual. All very good.
Gazinder has been A*!
Gazinder has been professional and personable throughout my dealings with him after he took over my case.
Turned my Peugeot’s “Christmas tree dashboard” back into a car
With Christmas just around the corner, my Peugeot 2008 decided to get into the festive spirit early — by lighting up the dashboard like a full-on Christmas tree ???????? Warning lights everywhere.
My local garage diagnosed a rear ABS communication issue but, understandably, suggested I go to a Peugeot main dealer as it involved electronics.
The nearest dealer in my town (Hendy) had online bookings… in February 2026 ???? Unfortunately my MOT is in January, so that was a guaranteed fail.
On Saturday morning, 13 Dec, I rang Stellantis Maidstone fully expecting no one to answer.
To my surprise, someone picked up! I was told diagnostics would normally be late January, but after explaining my situation, the staff member kindly checked other options and asked if I could get to Walton.
Miracle moment: 16 Dec had just become available due to a cancellation. It’s nearly 1.5 hours from my home — but of course I said YES immediately.
On 16 Dec, I dropped the car off at Stellantis &You Walton smoothly. By 5pm, I received a clear diagnosis:
1. Rear ABS wiring harness fault
2. Brake fluid contaminated
Even better — parts were in stock and could be fixed the next day. I left the car there and took the train home.
On the morning of 18 Dec, I got the call every car owner wants: “Your car is ready.”
When I collected it, the car was fully cleaned, repaired, and honestly felt like new again — happier than Christmas came early ????
Throughout the whole process I received regular updates, everything was explained clearly, and the turnaround speed was incredible.
From my first phone call on 13 Dec to collecting the car on Thursday, it took just 6 days. That’s outstanding service.
Huge thanks to all the staff at Stellantis &You Walton — professional, efficient, and genuinely helpful.
If there were 6 stars, I’d give 6 ⭐⭐⭐⭐⭐⭐
I’ll definitely return for future servicing — even though I still have a soft spot for Walton ????
Merry Christmas to everyone at Stellantis! ????✨
I recently brought my car to this…
I recently brought my car to this garage for some much-needed work, and I couldn’t be happier with the entire experience. From the moment I arrived, the team was professional, welcoming, and genuinely committed to helping.
I want to give special recognition to Lafira, who handled my car with exceptional care and expertise. Her clear communication, attention to detail, and genuine dedication made the whole process smooth and stress-free. She took the time to explain everything thoroughly and kept me updated from start to finish.
I also want to thank the technician who worked on my car, whose skill and precision really showed in the final result. The workmanship was outstanding, and my car has honestly never run better.
It’s rare to find a garage where you feel both valued and well taken care of, but this place truly delivers.
Highly recommended—especially with dedicated team members like Lafira and the talented technicians behind the scenes!
I recently brought my car to this…
I recently brought my car to this garage for some much-needed work, and I couldn’t be happier with the entire experience. From the moment I arrived, the team was professional, welcoming, and genuinely committed to helping.
I want to give special recognition to Lafira, who handled my car with exceptional care and expertise. Her clear communication, attention to detail, and genuine dedication made the whole process smooth and stress-free. She took the time to explain everything thoroughly and kept me updated from start to finish.
I also want to thank the technician who worked on my car, whose skill and precision really showed in the final result. The workmanship was outstanding, and my car has honestly never run better.
It’s rare to find a garage where you feel both valued and well taken care of, but this place truly delivers.
Highly recommended—especially with dedicated team members like Lafira and the talented technicians behind the scenes!
Car purchase
Initial phone contact with Robbie who arranged a viewing and test drive the same day. He was very helpful, knowledgeable and professional.
A very positive experience, thank you.
Joseph Adu was very patient great…
Joseph Adu was very patient great service and helped us no end would definitely recommend seeing him if you are thinking of buying a car asset to the company
Great customer service - Vehicle was booked in for a recall
Vehicle was booked in for a recall, Omar was brilliant from start to finish, great customer service, very accommodating and providing updates throughout.
Superstar Sean Burl
Sean Burl was amazing. I had my eyes set on the Peugeot 3008, and he arranged a test drive without any fuss. He was able to answer all of my questions about the vehicle’s functionality and features clearly and confidently, which made the whole experience smooth and reassuring. His knowledge, patience, and professionalism really stood out.
Paul Smith
Paul Smith, has by far the best customer service attitude I have found in a Car Sales room. He is informative and helpful. He strives for perfection for you as a customer. He should be promoted to Manager, and train others to give the same standards as his. Thank you Paul for thinking of the customer first! Keep being you!
Declan was amazing
Declan was amazing. He kept me up to date while the car was on order.
When I picked the car up he went through all the paperwork with me and explained everything.
Handover was so easy Thankyou
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