Stellantis &You UK Cookies Policy

When you access our website Stellantis &You UK (our “Site”), we will use cookies and other similar technologies that might store or access information on your device. 

If you have any questions about this Cookie Policy, you contact us directly here

You should read this Cookie Policy carefully before using this website to make sure you understand how we use cookies and how you can manage your preferences. 

1. What is a "Cookie"?

A "cookie" is a text file that is stored on your device (computer, smartphone, tablet, etc.) by your browser when you visit this Site. 

Some cookies are important for the functionality of the Site and are automatically set by us when users visit it. Other cookies enable us to offer users the services and functions that best meet their needs and to adapt our service for you so that the website can be used quickly and easily.

2. How will you be informed?

Excluding necessary cookies, you have the right to decide whether to accept or decline cookies. We will not set any functional, analytical or performance cookies unless you enable them. Regardless of your location, you can amend your cookie preferences at any time, even if you initially accepted or rejected all or certain cookies. 

You can also set or amend your web browser controls to accept or refuse cookies. To find out more visit www.aboutcookies.org or www.allaboutcookies.org 

The individual cookies we use on our Site are described below.

3. Cookies we use on our Site

We use the following types of cookies on our Site:

  • Necessary Cookies: These cookies are required to enable the basic features on our Site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
  • Functional Cookies: These cookies help perform certain functionalities like sharing the content of the website on social media platform, collecting feedback, and other third-party features.
  • Analytical Cookies: These cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
  • Marketing Cookies: These cookies are used to track visitor’s online behaviour for marketing and advertising purposes. These cookies collect data including browsing history, clicked ads, time spent on specific pages and user preferences. The aim of this cookie is to deliver personalised advertisements and improve the effectiveness of marketing campaigns.

 

​​​​​​​4.1 Necessary Cookies

A description of the Necessary Cookies used on our Site can be found below:

Cookie

Provider

Description

Duration

XSRF-TOKEN

Laravel

The XSRF-TOKEN cookie is used by Laravel for Cross-Site Request Forgery (CSRF) protection. It helps ensure that requests made to a web application originate from authenticated users and not malicious third parties.

24 Hours

laravel_session

Laravel

he laravel_session cookie is used by Laravel, a PHP framework, to manage user sessions. It helps the application identify a user's session across multiple requests and is typically used for authentication, user preferences, and maintaining stateful interactions.

24 Hours

__stripe_mid

Stripe

The __stripe_mid cookie is set by Stripe, a payment processing service. It is a session-based, first-party cookie used for fraud prevention and security when processing online payments. Specifically, it helps Stripe identify and distinguish users to prevent fraudulent transactions.

Session

 

4.2 Functional Cookies

A description of the Functional Cookies used on our Site can be found below:

Cookie

Provider

Description

Duration

LPSID-34811337

Live Person

Tracks a user's session to enable live chat functionality and maintain conversation continuity.

Session

LPVID

Live Person

Identifies a visitor across multiple visits to maintain chat history and improve customer interactions.

5 Hours

APISID, SAPISID, SSID

Google

Store user preferences and security settings for Google services.

24 Months

HSID

Google

Stores encrypted records of a user’s Google account ID and login time to prevent fraudulent use of login credentials.

24 Months

SID

Google

Contains encrypted user authentication information and helps with security features like preventing attacks.

24 Months

SIDCC

Google

A security cookie used to protect user data from unauthorised access.

12 Months

NID

Google

Stores user preferences and personalizes ads on Google properties like Google Search.

6 Months

HSID

Youtube

This is a Google cookie used for security purposes to prevent fraud and protect user data. It helps in storing information about the user's session and their preferences.

24 Months

SSID

Google

This cookie is another Google cookie that is used for user authentication and maintaining the session. It stores some preferences and information regarding the user.

24 Months

 

4.3 Analytical Cookies

A description of the Analytical Cookies used on our Site can be found below:

Cookie

Provider

Description

Duration

IDE

Google

Used by Google DoubleClick to track and serve targeted ads across different websites.

12 Months

_gid

Google

Stores and updates a unique user ID to track user interactions on a website for Google Analytics.

24 Hours

hjSessionUser

Hotjar

Hotjar - Stores a unique user ID for tracking user visits across multiple sessions.

12 Months

hjSession

Hotjar

Hotjar - Stores data about the current session to ensure actions in a single visit are attributed correctly.

30 Minutes

_hjIncludedInPageviewSample

Hotjar

Hotjar - Determines if a user is included in the sample for page analytics.

2 Minutes

_hjIncludedInSessionSample

Hotjar

Hotjar - Determines if a user is included in the session recording sample.

2 Minutes

_hjFirstSeen

Hotjar

Hotjar - Identifies a new user’s first session.

Session

_hjAbsoluteSessionInProgress

Hotjar

Hotjar - Detects the start of a user’s session for session tracking.

30 minutes

_uetvid

Microsoft

This cookie is used by Microsoft Bing Ads (Universal Event Tracking - UET). It helps track visitor behavior on the website and measure ad performance. It’s often used for conversion tracking and remarketing purposes.

 

_gat_UA-3577696-1

Google

This cookie is used by Google Analytics to throttle the request rate, limiting the collection of data on high-traffic sites. The "UA-3577696-1" is a tracking ID that corresponds to a specific Google Analytics account, used to distinguish traffic sources for better analysis.

Session

_ga_00024324B0

Google

This is a cookie set by Google Analytics, and it is used to distinguish users. The "00024324B0" part of the cookie is specific to your website's Google Analytics property and helps in tracking user sessions.

24 Months

_ga

Google

This is the primary Google Analytics cookie used to identify individual users across sessions. It helps Google Analytics track users' behavior across different pages of a website to generate detailed analytics reports.

24 Months

_gcl_au

Google

This cookie is used by Google AdSense and Google AdWords (Google Ads) to store and track conversions. It helps measure the effectiveness of ad campaigns and track user interactions with ads.

3 Months

_gid

Google

This cookie is also set by Google Analytics and is used to distinguish users, but unlike the _ga cookie, it has a shorter lifespan. It tracks user interactions on the site and helps in session management.

24 Hours

 

4.4. Marketing Cookies

A description of the Marketing Cookies used on our Site can be found below:

Cookie

Provider

Description

Duration

LOGIN_INFO

Youtube

This cookie is typically used by Google to store information related to the user's login session. It helps keep the user logged in across different pages or sessions.

24 Months

SID

Google

This cookie is used by Google to store user-specific information and preferences. It helps in maintaining user login sessions and preferences.

24 Months

fs_uid

Brevo

To identify unique users. It helps with tracking user sessions and interactions, providing insights into user behavior.

12 Months

keen_anonymous_id

Brevo

Collecting and analyzing event data. The cookie stores an anonymous ID for tracking users' actions and interactions across the site.

12 Months

uuid

Brevo

This cookie typically stores a unique user ID assigned to a visitor, helping websites identify and track users across sessions. It is often used for analytics and personalization.

12 Months

sib_cuid

Brevo

Stores a unique identifier for anonymous visitors and helps with sending targeted messages or tracking user behavior on the website.

12 Months

__Secure-1PAPISID

 __Secure-1PSID

 __Secure-1PSIDCC

 __Secure-1PSIDTS

Google

Used for security and targeting purposes to deliver personalised ads.

24 Months

_Secure-3PAPISID

 __Secure-3PSID

 __Secure-3PSIDCC

 __Secure-3PSIDTS

Google

Builds a profile of website visitors’ interests to display relevant ads.

24 Months

__Secure-ENID

Google

Helps with secure login authentication and personalising Google ads.

13 Months

_gcl_au

Google

Used by Google AdSense to experiment with ad efficiency across websites using their services.

3 Months

 

5. Changes to this Cookie Policy

Any future changes to our cookie policy will be posted on this Site. We recommend that you check it regularly for updates or changes. In the event of significant changes, we will inform you and, if necessary, obtain your consent.

6. Contact

If you have any questions about this Cookie Policy, you can contact us here.