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Stellantis &You UK Trustpilot

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We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Tracey Whitehouse

Customer Service at its Finest!

To be honest, Robins & Day wasn't my first choice of car dealership when ordering my first motability car, I did call other dealers requesting information about the scheme but they were very vague and seemed unhelpful. Then I called Robins & Day, Erdington Branch, and spoke to Joseph Adu, this guy was extremely knowledgeable, courteous, friendly, just had all the customer service skills that you don't see most often nowadays, I will also point out that he is very efficient when it comes to admin. As a result, I've placed my order with this dealership and I look forward to many years of dealings with yourselves. Joseph is a real asset to your business! Thank you :)
James Dunseith

Hatfield Peugeot

We really couldn’t believe how quick and efficient the service was . Darren was an excellent ambassador for your brand . He was very helpful and knowledgeable. We will certainly recommend your establishment based on our experience today . Mr James Dunseith
Danny Shortall

Great experience

Amelia and Rebekah have been excellent. Really personable, genuine and have made the experience hassle free and enjoyable. I would highly recommend
Mrs N

Excellent customer service and guidance

Excellent customer service and guidance
Harry Murphy

Fantastic service

Fantastic service. You learn more about a company when things do not go to plan compared to when they do! With no fault of the dealership, there was a slight error with my car. Harry and James went above and beyond to resolve and communicated everything perfectly. Great service and also loving the new car. I wouldn’t normal post online reviews but when someone has done an excellent job it’s important people know this. Too often people just post reviews to complain.
Louise Birch

I received outstanding service from the sales team- Shiv

I received outstanding service from the showroom sales team recently that led to the nee purchase of my car. Shiv in the sales team picked up my query straight away and connected. He listened to my needs and requirements in a new car and went out of his way to ensure what I wanted was delivered. His communication was outstanding, always available to answer any questions I had and provided contact details to be reachable, even at times out of hours. He really did go the extra mile and demonstrated great customer service throughout the sale. His personable and warm nature made the whole experience a positive one. A member of the team called Anthony was also a pleasure to communicate with, a real professional manner with great service skills. Thanks for all your help
Alison

Went in for a chat came out with a car!!!

I went in to discuss what deals were available on my 20 plate 208 Peugeot. I came out having ordered a new 22 plate 208 peogeot. Brilliant service, pleasant atmosphere helped with the sale of the car.
Cheryl Modeste

She was very helpful

She was very helpful, polite and informative. Especially as this is my first time applicant. Very professional and knowledgeable.
Roger Gollicker

Excellent, helpful service at Robins & Day

Visited Robins & Day, Redditch to have a look at a Citroen Berlingo, with no real attention of buying one on the day. However, it turned out it was just what I was looking for and I agreed a part exchange deal to buy, there and then. Much credit must go to salesman Will Hobday who was very helpful, arranging a test drive, answering all my queries and at no time putting me under any pressure. This was followed by a trouble free collection, with everything arranged as agreed.
Hyland Colhoun

Great service

Went to view a new car on mobility, we found the staff very friendly and helpful we where not rushed and got we wanted. Thank you to all the staff
Merk Ltd

Great Service from Asad

We have been using Robins and Day Parts West London through Asad who has been great help from the very first day. He goes the extra mile to ensure we receive all our parts on time and asap.
Simone Stein

Excellent service

Excellent service. Very helpful and made something I find so boring very enjoyable

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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Partners & Accreditations

Financial Disclosure
STELLANTIS & YOU UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows STELLANTIS & YOU UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.