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Stellantis &You UK Trustpilot

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We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Natalie Silcock

Excellent service

Excellent service. Very refreshing to be treated like an individual when changing cars. Iain Mantle took the time to find our exactly what I wanted and was able to advice me the best way for purchasing/leasing it. He wouldn't take no for an answer when the "system" didn't fit with what I wanted and did everything possible to de-stress the process. I cannot thank him enough.
Miss Kimberley Jessop

Honest service with helpful, attentive staff

Staff were helpful and reliable. I spoke to 3 different people 2 of which were managers who dealt with my deal. Every person I spoke to was aware of where we were up to at that point so I didn't have to keep explaining what was happening at each stage. If they said they would send me something or call etc they always did as promised.
Phil

A treat to do business

Firstly; In my opinion the salesperson dealing with your particular enquiry is the face of the company so Robins and Day should be proud that they have a salesperson as good as Phillip Taylor representing them. We never had pressure to purchase but when we made the decision his product knowledge of the vehicle, finance etc was excellent. Secondly; Communication is key, and he kept in touch with us throughout the process. Regards Phil and Liz
Simon

Fantastic!

I have recently purchased a new Peugeot 308SW from Robins and day Newcastle. As a distance buyer I made the initial trip to Newcastle to test drive the vehicle. Stephen Spoors was the salesperson who looked after me. Fantastic service from Stephen from start to finish and after sales. Informative and knowledgeable and nothing was to much trouble. Zero pressure and none of that hard sell nonsense, in fact quite the opposite, Stephen wanted to make sure I was 100% sure before buying. He took care of my part ex and as a distance buyer things could not of been easier. The whole experience was a pleasure, seamless and hassle free. What more could you ask for! Thank you Stephen and Robins and day.
Michael F

I bought the new 5008 from Robins and …

I bought the new 5008 from Robins and Day (Sale). The sales adviser (Malcolm Watts) was very helpful and knowledgeable about the car and spent a fair amount of time looking at different deals on different models. The test drive was good and I was able to test the car on the motorway. Malcolm also kept me informed of the delivery timescale after placing the order. Overall very happy and would recommend Robins and Day (Sale).
Paul

Did everything required in a efficient …

Did everything required in a efficient but friendly way
Anthony Love

A very pleasant experience..........

On Saturday the 18th November I saw a vehicle I was half interested in advertised on the web. I entered the details of my current vehicle to obtain a part exchange quote or should I say and estimated value. On the Sunday morning decided to travel the 30 miles to see the vehicle I was interested in along with another make and model from a dealer 20 miles further away. Just as I was about to leave I answered a mobile call from the Maidstone branch asking what I thought of the estimation of my car and said I was just about to leave and would be with him within 40 minutes. The salesperson was both polite and helpful and although I did not want to go for a test drive on this occasion bid him farewell and left to see the other car. The next stop was a totally different experience, a main dealer who was no interested in doing a valuation against a vehicle of theirs because the salesperson I spoke to on the Saturday was no present and I was left to wander around with no one making any contact with me. I phoned Maidstone, returned and took a test drive, paid a deposit and retuned on the Tuesday 21st to take delivery. A very pleasant experience from start to finish, the service was first class and I wouldn't have any hesitation on recommending the dealership to others who might be interested in purchasing a motor vehicle.
Sue Luckock

Very impressed with the professional, welcoming approach.

Excellent service throughout from the initial visit to collecting the car. I was put at ease & felt comfortable very professional approach. Stephen Parrot was exceptionally helpful, put me at ease & inspired me with confidence.
Mrs Ntombikayise Kibutu

Sales person treated me well and …

Sales person treated me well and answered all my questions including giving advice on how different cars compare and what can suite me well.
Alex Heselgrave

Glad I popped in

At no time did I feel pressure was given knowledgeable and honest information A credit to your salesman Dan Back
Mr Douglas Pearson

Went in for a repair and bought a new …

Went in for a repair and bought a new Car no pressure from salespeople they let me make up my own mind in my time always a great experience
Susan Phillips

Sale assistant was very helpful and …

Sale assistant was very helpful and been the easiest car buying experience i have had in a long time. Would highly recommend

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

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Partners & Accreditations

Financial Disclosure
STELLANTIS & YOU UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows STELLANTIS & YOU UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.