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Excellent service and excellent staff
Excellent service and excellent staff
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Stellantis &You UK Trustpilot reviews
We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...
Showing our 4 & 5 star reviews
Happy customer
I have been a loyal customer of robins and day Liverpool a few years now and the staff are excellent a salesman called John Mcvey dealt with all my enquiries And even found the car I wanted he couldn’t be more helpful genuine all round nice person will be doing business again am pretty sure and he’s a credit to the team
Edgeware branch - Little Mark and Big Mark
Amid Covid-19, you have no idea how anything will pan out during these unprecedented times...but our experience at the Edgeware branch could not have been anymore accommodating, friendly and welcoming if it tried!
The showroom has been very safely taped to show 2 meter distances, perspex screens at every table and all staff wearing masks.
Looking to downsize from 2 cars to 1 we found a perfect match. After sorting lengthy finance, exchanging details and test driving (twice), we were asked when we'd like to return to collect the car. Cheekily....we asked if we could take it there and then. Since furloughing has left very few staff working unimaginable hours and with work piled high...they did everything they could to speed up the process, washed the car, provided drive away insurance and finalised the finance. 10am-around 2pm, we had part exchanged 2 cars and drove away in our first family car. Mark Martin dealt with us from start to finish, whilst his colleague also provided support to finalise our deal. We are so grateful for their service and willingness to go out of their way. Diamonds!
Helpful and friendly staff
Helpful and friendly staff. One year later still happy with my new car and first service.
Sales
Sales - Friendly and helpful Sales staff; clarified any queries I had, and made me an offer I accepted.
Major delay in delivery, but this was due to the Covid Lockdown, so the showrooms hands were tied.
Now just waiting for confirmation of revised delivery date
Fantastic from start to finish
I’ve just purchased a used Citroen Cactus from Redditch and what an absolute pleasure everything was from start to finish. I live in Cambridgeshire and reserved my car on line at the start of lockdown. First I was contacted by the area manager, and then my dealings were with Sue, throughout they were great, keeping me informed and answering any questions I had. I’m a single lady and had bad experiences with garages in the past, but from start to finish I felt comfortable here, and really happy with my deal. What I also liked was that there was no pressure to purchase any extras that I found from all the other dealers I visited before lockdown.
I cannot recommend Sue and Robins and Day highly enough, and to top it off what a lovely location the Redditch branch is ????
Excellent service during the current situation.
Even with the lockdown during the corona virus situation, we were kept updated with progress and likely delivery schedule.
With the showroom remaining closed, Neill & Brian at R&D, Glasgow kept us informed of arrangements. Delivery was arranged to our home address and all paper work and handover completed in a friendly, professional and safe manner. Great service during difficult times.
Always great service and helpful advice…
Always great service and helpful advice from Akeel
Excellent service from Robins and Day
Excellent service from Dan and Robins & Day Manchester. Picked up my car today which was so easy.
Dan has helped me purchase the vehicle remotely through the week. I went today to collect the car. Dan adhered to social distancing rules. The car was ready and waiting. One signature and I was off.
Dan emailed me before I got home to let me know to call him direct if I had any problems.
Excellent service.
Bought a used car this week and have to…
Bought a used car this week and have to say the level of customer service I received was brilliant. Dan kept me fully informed where my application was upto and made the purchase easy. I was nervous as I was not able to view the car before purchase but have to say it is exactly as described immaculately cleaned and disinfected ready for me to collect. I had an alloted time to collect to ensure everything could be done at a safe distance. Thanks Dan for all your help!
Brought a Peugeot Partner Tepee
Brought a Peugeot Partner Tepee , used, very low mileage for year as ex mobility . Salesman Brian MCclean , Glasgow Peugeot. First time brought a car unseen and that worked both ways as px involved. Cars changed at my home some 90 miles away in England but all went very well as you would expect from a main dealer. Was informed of slight body damage before delivery and they were prepared to fund having work done in my location given current Corona hassle but on delivery was so minor that I decided not to bother, blind man would be happy to see it and all that and I'm not that precious where cars are concerned. Only other thing was car registered mobility and had to go to post office to change use and tax but done (still not convinced it's done but I have a bit of paper to say it is ) just a very long three quarters of an hour with phoning post office help line (them not me ) any way that aside a nice car that Robins and Day pulled all the stops out to achieve sale. Many thanks to all involved.
I visited Robins & Day Leicester for a…
I visited Robins & Day Leicester for a car service on May 20th. My car was serviced quickly and within time quoted being returned to me valeted to an excellent standard.
I was very impressed with the service and attention received
Excellent
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