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Problems with my CarPlay
Problems with my CarPlay, each time courtesy car sorted and customer service was excellent. Kept me informed with what was going on. Sorted eventually after every avenue looked at.
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Stellantis &You UK Trustpilot reviews
We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...
Showing our 4 & 5 star reviews1 year ago1 year agoExcellent Service
Called in without an appointment as my dashboard warning lights had come on ..Holly on reception took charge straight away getting one of the lads to have a look for me..he then took the car into the workshop..gave it me back 10 minutes later all sorted... exemplary service above and beyond1 year agoNot a great start but it got better
We had an appointment at 2pm. On arrival we were disappointed to find that the person we had arranged to see was now dealing with a “walk in” customer. We waited over half an hour becoming increasingly annoyed as we felt that the walk-in customer should have been asked to wait as we had made the appointment. (During this time another member of staff did make us a coffee). Eventually we were passed over to another person - Richard who was excellent. He got us a coffee, brought a model of the car we wanted right round to the front door so that my husband who is disabled didn’t have to walk far. He went through every aspect of the car, the adaptions we needed, colours, up front payment.and payment towards extra items. He was very friendly and chatty and was also very patient answering all our questions in full. He couldn’t have been more helpful. It’s quite worrying choosing and leasing a new car but Richard made it all very easy and enjoyable. Richard deserves five stars but I have to take one star off for the way we were initially treated1 year agoFantastic customer service from a great…
Fantastic customer service from a great team. Efficient and trustworthy on servicing my car.1 year agocar service
polite staff,courtesy calls,cleaned car after service,very efficient.1 year agoAhmad was incredible and helped us make…
Ahmad was incredible and helped us make the perfect choice with choosing our new car , thank you so much for the excellent customer service :)1 year agoReliable Local Dealership.
I recently had a rare problem with my Citroen Aircross. Having explained the issue with the helpful service dept I was booked in for a system diagnosis on the vehicle. The car was collected from my home and delivered back again later. Which saved me the hassle of getting the vehicle to the Dealership.The problem solved and pleased my car is running perfectly again. Thanks to all at Stellantis Coventry for great service again.1 year agofriendly efficient service
friendly efficient service1 year agoNo hard sales talk
Having had a pleasant experience in purchasing a car in 2020 with David Hawkes at Preston, I knew I didn't need to look elsewhere for my next car. David guided me through the car I wanted with many laughs along the way. Felt at ease with his sales talk, not pressurised into getting a car I didn't want. Thank you David1 year agoThe visit was straight forward
The visit was straight forward, completed on time with little disruption. Staff were helpful at every stage.1 year agoGreat customer service throughout.
Great customer service throughout from booking appointment for service & MOT to pre booking in and follow up. All staff were very courteous and well trained.1 year agoFriendly helpful staff kept me informed…
Friendly helpful staff kept me informed on the progress of my serviceLeave us a review
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