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Stellantis &You UK Trustpilot

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We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Paul

Polite, understanding and very car savvy.

The salesperson Will Underwood made my purchase truly enjoyable. He listened and answered all my questions and concerns politely. I reserved the car on Tuesday, and drove away on Wednesday. He went above and beyond to make this happen as I didn’t have a car before this purchase and was in need of a reliable car. Thank you very much Will for making this happen ???? I would highly recommend Will & Stellantis chelmsford ????
Mervin

Good customer service

The experience was great because the issue was dealt with appropriately and promptly. The staff were really helpful and gave good advice.
Dee

They told me I could get my car back on…GrandIand

They told me I could get my car back on 7th August but I got it back on Ist August. GREAT
Mr Alan Harris

BRILLIANT SERVICE. PROFESSIONAL STAFF.

Have used Garages and main dealers for my many cars up and down the country since 1971. Service has varied from very poor to satisfied. From my first call to Stellantis &You to book my car in for a problem. Right up to receiving my repair invoice, I have been so impressed by the staff that have dealt with me. Can’t believe how useful the form I received by text prior to my appointment was, asking me to describe the problem I was having with my intermittent playing radio. This obviously saved time on the day, as the technician was able to understand a little more of what the problem was, instead of starting from scratch and wasting his time (and mine) looking for a fault that wasn’t happening at that particular time. My thanks goes out to both Ian Pepper and Connor Brighton, who had a great report with me and kept me up to date with the repair. I was ( and still am now) so impressed by the whole set up of Stellantis &You a d how they deal with their customers. Thank you. Alan.
victoria cooper

Hazel was so helpful and friendly

Hazel was so helpful and friendly. She went above and beyond to help.
LINDA COLLIER

Always made welcome and treated with…

Always made welcome and treated with respect. My car comes back to me looking good and I know everything that should be done will have been done . 5 star service every time !!
Antony

Excellent service and staff

Excellent service and staff! What more could you possibly want or need?
Beverley Gaffer

Very helpful &knowledgeable staff very pleased with my Citroen C3 aircross

Very helpful very knowledgeable managed to get us the car we were looking for at a good price. Thank you Willam Underwood for all your help
David

Russell Baker very helpful

Russell Baker very helpful. Explained everything I need to know. Very friendly.
David Paterson

308 SW review with Toni

I spoke to Toni, who was very helpful and informative. Not pushy.
customer

Had a Fantastic experience at the…

Had a Fantastic experience at the garsge today My sons car had a safety recall and was booked in The car was done within an hour Whilst we waited So efficient David in the service department was so helpful and friendly I’ve never used the garage before but will definitely be using them again for service and MOT when due Thanks so Much
Karen Lincoln

Having just purchased a car from…

Having just purchased a car from yourselves wanted to say what a great service I received. Ahmed Tegan was very helpful and courteous, took the trouble to explain all about the car, showed me how things worked, connected my phone up to the car. I will be recommending you to my family and friends.

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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Trustpilot Reviews

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Partners & Accreditations

Financial Disclosure
STELLANTIS & YOU UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows STELLANTIS & YOU UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.