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Purchase of C3
Excellent service and great value.Delighted.
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Stellantis &You UK Trustpilot reviews
We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...
Showing our 4 & 5 star reviews
My new car purchase
Kaz was super helpful at my local Robins and Day car dealership. I have just retired and had been thinking of running just one car. I did not think that it would be possible to part exchange both mine and my wife’s cars. Kaz made the whole process so easy, gave me a very fair price on both cars towards my new Peugeot 3008. Both during and after this process Kaz kept in touch with me and the whole experience was a breeze.
Very satisfied customer
Lee was very knowledgeable, friendly helpful and most importantly(to me) did not pressure me into making my purchase
Very good respectfully service
The Motability man who delt with my test drive and telling me or the information I needed in kind and caring for my needs.
Caroline was very friendly and went…
Caroline was very friendly and went through and explained everything to me and my wife.without putting any pressure on us and made us feel very comfortable
Experience with sales advisor was very…
Experience with sales advisor was very positive. Process was straight forward and simple. Very professional and relaxing atmosphere.
Visit and Purchase
I made enquiries before visiting the showroom, and was assured of a test drive before filing the paperwork. I was also assure by head office the model I was looking at was the best one, it didn’t turn out so.
When arriving at the local showroom, we were treated well, but our appointment made through head office hadn’t been logged. So we were left waiting for over an hour. Although refreshments were available from the free vending machine, we found it rather than being notified of its existence hidden in a corner of the showroom.
When I and my wife were finally seen, we were notified that there was no chance of a test drive of either an electric or petrol model. We did however settle for the better model of our chosen car, as it turned out to be the one we wanted originally. We did view the model in the showroom, but we’re left to it by ourselves.
Before starting the paperwork, we were notified the there is a backlog of orders due to a shortage of components. A fair comment, but not a settling one. After filing the paperwork we are looking at a 4 to 6 month wait for our vehicle.
The only reason I have given the higher rating than I would have is the polite manner and way we were treated by staff. There overall standard is professional enough.
I think the biggest issue with the whole process is the break down in communication between head office and the local showroom. The showroom staff were quite helpful and very polite.
Gary was very polite
Gary was very polite, friendly great knowledge on the full range of vehicles and excellent experience would recommend to anyone.
Absolutely outstanding service from…
Absolutely outstanding service from Jake and Karl at the Nottingham branch. The attention to detail and customer focus was exemplary... definitely using them again!
No problems
Great service from them Car collected& delivered back by a very polite man. Calls where made to inform me of progress with service. Car cleaned, Can't fault them.
OUT STANDING EXPERIENCE!!
OUT STANDING EXPERIENCE!!! I was served by a lovely gentleman David Connor. He was extremely helpful! Im not very good with cars but David was so patient with me and went through all the different controls and different features of my car with me. A very insightful experience! Thank you David!
Dealt with the dealership for over 17…
Dealt with the dealership for over 17 years. Gary King has always looked after us. The dealership always has a warm welcoming feeling and would recommend Gary and the dealership to my friends and family
Leave us a review
We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.
Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel.
