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Stellantis &You UK Trustpilot

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We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Laura

Lafira Fernandes excellent customer service

Lafira Fernandes was proactive in finding me a wheel nut set and book it for me without needing to go through the system, going well beyond what was expected. Great customer service Stellantis Dealer in Brentford!
customer

Amazing staff

Nikolaos was extremely helpful here got everything done smoothly no problems at all great customer service thank you so much
Jeremy Iyoha

Warm and Welcoming Experience

Warm and Welcoming Experience From the moment I stepped into the dealership, Harry made me feel genuinely welcome. He wasn’t pushy at all, just incredibly attentive and respectful. He took the time to understand what I was looking for and guided me through the entire process with such ease and patience. It truly felt like I was being looked after by a friend, not just a salesperson. Exceptional hospitality!
Official IY

I had a very good time discussing with Harry

I had a very good time discussing with Harry, he totally helped me understand my needs and I’m certainly getting this car
Tatenda Mutshiya

Harry was amazing

Harry was amazing from start to finish. He made buying a car feel so easy and straightforward. I really appreciated his patience, honesty, and how clearly he explained everything. It’s rare to find someone so genuine in car sales—thank you, Harry!
Christine

Had our Citroen DS3 airbag changed due…

Had our Citroen DS3 airbag changed due to the stop drive safety recall at this branch. Just want to say thank you to Scott who went over and beyond to make sure we got back on the road, he kept us informed when the airbags were coming in and rang us with a cancellation which obviously we took him up on this appointment. Excellent service thanks again
Josh Aspden

Gold Standard Salesman

I recently made a huge investment in a Peugeot 5008 Hybrid, and I couldn't have asked for a better experience. Paul was an absolute professional from start to finish. He gave me all the time I needed to think things through and consult with my wife, no pressure at any point. He patiently answered the hundreds of questions I had and made sure I felt confident and informed every step of the way. Thanks to him, I now have a fantastic car and complete peace of mind. Highly recommend!
steve

Excellent helpful service from Akeel…

Excellent helpful service from Akeel and Denise at Chiswick
sammy le squid

Sue is a credit to your company!

My wife has been getting her Motability cars from here since I have known her and Sue the sales rep has always been very helpful and kind, so much so that I have also purchased my new car from Stellantis in Walton.
Douglas Miguel de O Silveira

Great service.

Great service.
Mahir Burkac

Exceptional customer service from Chris…

Exceptional customer service from Chris Ledesma. As always, he is an absolute legend, always willing to go the extra mile. 11/10 will come again
Dee

Citroen NQ3 Recall

I called this garage on the off chance as I was becoming extremely dishaertened by the lack of information and help to get my airbags replaced. When I called phone was answered by a very pleasant member of the service team, Ishmael. I then was offered a time and date, next day for replacement. I went in was greeted by Luke taken through what would happen. I waited for while the work was completed. Stellanis, you need to use this branch as a flagship they know how to speak to and treat their customers. Thank you Luke and all the service team. Daphne

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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Financial Disclosure
STELLANTIS & YOU UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows STELLANTIS & YOU UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.