Stellantis &You UK Trustpilot

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Anonymous

100% satisfaction

Absolutely fantastic customer service, lovely and accommodating staff who aren’t at all pushy with their sales and want you to be genuinely content with your car purchase. Wonderful prices, real bargain and the cars are in excellent condition. Would highly recommend to anyone who wants a used Peugeot!
Chas North

All very good except the sales adviser …

All very good except the sales adviser left the company and no-one told us until we guessed a week or so later. There needs to be a system to make sure all leads are passed on. The adviser who took over quickly found a car to our desired spec and everything was smoothly dealt with.
LINDA

Chingford Robins and Day

Great service, really helpful staff and fabulous prices. I was given plenty of time to examine the vehicle and ask questions so that I made the right choice to suit my needs. The cup of tea was a friendly touch. Definitely recommend.
Richard Norman

Fabulous sales experience

A great sales service. I was particularly impressed with Kully who was very responsive to my Autotrader request for information on a 108 and lined up the perfect vehicle for us at a reasonable price. Thank you. Great care also demonstrated in terms of arrangement of insurance and delivery / collection of the vehicle.
A. Thomas

The staff at the Cribbs Causway branch …

The staff at the Cribbs Causway branch were friendly and very knowledgable. An enjoyable buying experience in which I felt comfortable and well looked-after. A good selection of used-cars but all were in good condition and well presented.
Ian Mitcham

Peugeot Anti-Perforation Warranty is troublesome

I bought my car in August of 2016, i took the car to Peugeot Robin & Day Birmingham North to make a claim on Peugeot Anti-Perforation warranty. After 5 months of going back and forward from Dealership to Warranty and Repairing garage they decided to repair the rust on the tailgate rather than replace the tailgate as advised by RS Motors. Just after Christmas i noticed the rust had come back and went back to Robin & Day and was told it would be quicker if i went through Peugeot Customer Care, I got a reply from RS Motors saying the Peugeot warranty wanted the cheaper option, RS Motors advised the tailgate needed to be replaced and they would do the repair but not warrant it if it came back. It's in the hands of Customer Care who is liasing with the Warranty company. After going through the Motor Ombudsmans, I tagged Robins and Day who replied and Sergio from Robins and Day Birmingham North rang me to say that he would replace the tailgate, It was down to miscommunication from Peugeot Customer Care. UPDATE - 21-9-2018 Sergio rang me to apologise and looked in to this and rang me the following day to say that he will replace the tailgate, he was really great and I am really pleased with the outcome.
HAYLEY

Very professional

Very professional, very informative. Everything was done as and when they said it would be done. We are thrilled with the car we chose and look forward to dealing with them in the future.
Ann Dooley

i was really impressed with daniel …

i was really impressed with daniel harrington, the car sales person. he was really helpful and explained everything thoroughly. i would recommend him to my friends and family if they were to visit the showroom. thank you daniel for being helpful and friendly . thank you ms ann dooly
Barry Noble

the service was good but i was unhappy with not getting the free fuel thought i was entitled to it would have been five stars apart from that

the service was good but i was unhappy with not getting the free fuel which i
Lauren Gilvear

Outstanding service

Came in today and received incredible service. We were helped by Matt who went through every small question we had to ask and didn’t hesitate to show us every option available to us. We were able to get a car to drive away within 2 days! The staff (who also included Nick and a guy who’s nickname was Ratatouille) were amazing, I couldn’t have asked for better service!
Steve Whitmore

As usual Robins and Day gave me an …

As usual Robins and Day gave me an excellent deal with which I am delighted. Service was exemplary. Special thanks to Gemma Hirons for the way she dealt with the transaction.
Eleanor Jane Scott

So happy

Marius was really helpful. He found us the perfect car and we never thought we would be able to drive away with a brand new car but here we are. Picked up today with my toddler and he made it very special.

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

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