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Stellantis &You UK Trustpilot

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We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.

Trustpilot

Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Emilda

I was guided through the whole process…

I was guided through the whole process step by step, my questions answered fully with explanations of every aspect. When I was not sure what I wanted, there was no pressure, instead I was shown pictures of choices to help with my decision. Laura was excellent! She left several times to speak to her manager to ensure I was being given the right information, nothing seemed to be too much trouble. I did not feel rushed and she listened to what I wanted. Excellent service
Robert Hussey

Efficient and professional service

From our inital enquiry regarding suitable and available vehicles we were treated with an efficient and professional service in the showroom. We were all impressed with the knowledge and understanding of the staff.
Mrs Khanom

Customer service - not your average motor/retail customer service!

Dimitris ( Please note from Chingford branch) is someone who has a very warm and calm persona, he offers exceptional customer service; there to provide you with information you need but not too over-burdening that you feel the customer service is “pushy”. He knew we knew what we wanted and we made sure we were specific, he offered us invaluable options that would be cost-effective, practical and pleasant for us. He really is, we believe a very warm, compassionate person who will provide you with a “personal” experience taking into your circumstances into consideration even to the point being efficient and quick in filling out all the mundane forms, one has to do when he can sense your baby is getting irritated and unsettled. We know there will be some wait for the car (due to worldwide issues) and he was very honest in what timeline he stated which we very much appreciated - honesty and a personal human to human demeaner goes a long way! Thank you Dimitris for all the lengths you have gone through today to minimise stress for us through this process. Mrs Khanom
Nadine

1st class Service

My experience with Ray from the Chislehurst branch, was 1st class. He is an asset to the company, a patient and thorough sales associate who knows his stuff. I am so glad I choose Robins and Day - they have lived up to their amazing reputation.
Thomas

Very good service

Very good service, very helpful
Jeanette Holt

I had a really lovely experience with…

I had a really lovely experience with this garage. The customer service was excellent and I found the perfect car. Thank you so much.
Claire Smith

Good recovery on winning back business

After a one star review now amended to 5 due to new sales staff delivering excellent customer service. Thanks to Alec who called us back when he said he would and kept us totally updated. Also Chris on the service desk that convinced us to give the new sales team a chance after we service our old car last Month. Would now recommend this company.
Mr Grayson

Great experience as usual

Great experience as usual. Friendly and helpful staff. You are a person not a registration plate.
Miss Bennett

Hi I felt so happy with the service I…

Hi I felt so happy with the service I got from Rob today And helping me to get a car He was easy to talk to made me feel relaxed and exsplain everything to me as it’s all new to me So happy with my car and service I got I will definitely recommend you to my friends Thankyou so much And please thank Rob who helped me today easy man to talk to and very helpful and friendly
Julie Allen

The representative Sat who dealt with…

The representative Sat who dealt with our request for a new vehicle was extremely pleasant and very helpful even though we changed our mind about what car to buy Couldn’t of asked for any one better so top marks to Sat a credit to your company
Stead

Professional and efficient

Professional and efficient, my experience was excellent.
Jon Stone

An efficient and friendly salesman…

An efficient and friendly salesman provided a pleasant experience. We had a hassle-free test drive and the completion of the sale was well managed. I would return here for a further purchase without hesitation.

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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Trustpilot Reviews

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Partners & Accreditations

Financial Disclosure
STELLANTIS & YOU UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows STELLANTIS & YOU UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.