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Stellantis &You UK Trustpilot

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We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
MRS EMMA BUSH

5 star service

Dipesh took care of us. Initial conversation was very relaxed, not pushy in any way. Availability for a test drive was great. We were initially told we wouldn't be able to get the extras we wanted on the particular model as it was about to change, but Dipesh took the time to look into it for us and we were able to get them added, making the car perfect for us. The process was smooth, communication friendly, professional and efficient. I'd have no hesitations recommending.
Marie Barrow

I applied for motability scheme through…

I applied for motability scheme through stellantis &you uk with the motability specialist “yanni” he was amazing great communication and made it a really easy process which these types of things can stress me out. This was in Walton.
Reubs Mcd

Good customer service

There was a computer system problem which resulted in a breakdown in communication between Stellantis and the leasing company. This caused a delay. But, the very helpful salesperson persisted and was determined to get the deal done so I was able to drive the new car home that afternoon.
David Jones

Local knowledge is best!

Our three-month-old car experienced a telematics issue, which was initially referred to central customer services. After several weeks with no news, we took the car to our local retailer in Romford and the problem was diagnosed the same day. A part was ordered and fitted in January and all is now well. Jess looked after us professionally and courteously, finding a loan car at short notice when setting up the new part took longer than expected. She called a few days later to check that all was OK. By coincidence the central customer services replied the day before the part was fitted, suggesting we take the car in as they couldn't help remotely!
Shannon

Sean and Rob were so friendly and…

Sean and Rob were so friendly and helpful. We had a wonderful experience. Thanks.
john fletcher

A massively helpful Sales Person

We have been with Stellantis (Robins & Day) for a number of years now and with the agreement on the old works van coming to an end we needed to organise a new one. To that end Rebekah was a massive help in sorting the finance and everything else associated with this process. She kept me fully informed at every stage with the end result being we are now set up with a new van for another three years. Thank you Rebekah you were a very big help when we looked like we had hit a brick wall (so to speak) at one point!!
Rodrigo Gutierrez

great service

great service
customer

Service from Karandeep Sohal and Stellantis &You CoventryQuite simply my experience of buying a…

Quite simply my experience of buying a car online remotely was excellent due to the fantastic service from Karandeep Sohal. Kaz fully understood my nervousness of purchasing online for the first time and took great care to ensure all my questions and trepidation was answered and quelled. Kaz sent me in-depth movies of the car and explained everything regarding the purchase fully as well as following up with courtesy calls and message after the car was delivered. Kaz was an absolute pleasure to deal with and is a credit to the Stellantis company.
donna lissaman

Feedback

Kara was very helpful friendly and professional
Donna Lissaman

Excellent service from start to finish

Kara McSheffery was an absolute star, helped and explained everything really well in a friendly and professional manner and made sure the application and order process was as simple as possible
Danielle

Paul @ Peugeot Sale

Paul @ Peugeot Sale Having been to many showrooms to look at cars, None of the sales representatives were as impressive and attentive as paul. We were looking for a family car and paul did just that. He went above and beyond and secured us the one we wanted. He thoroughly went through every features and benefits of our new car. He was a true gentleman and wasn't at all a pushy salesman that we had in counted in other car show rooms. he made the whole process so seamless and any question we had either via email or call he answered quickly along with reassurance. We would definitely recommend paul to our friends and family. We are looking forward to picking up our new car next week Thanks Paul Mr & Mrs Saunders
N.P. DETAILING

Painful 4.5hrs wait!

I had a service booked in on my lease car as I'm a driving instructor. I spoke to the service desk who was a lady called Jesse. There were some complications with the lease company as they wouldn't authorise the work and then I had found out that I had ver low worn brake pads and discs. I contacted the lease company who were not helpful ???? Jesse was very helpful and she was polite and also honest with me and even helped me with painful 4.5 hours of wait I was there for. She kept me updated. If you get your car serviced at this place speak to Jesse as she is amazing and helpful.

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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Partners & Accreditations

Financial Disclosure
STELLANTIS & YOU UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows STELLANTIS & YOU UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.