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Stellantis &You UK Trustpilot

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Deborah Lay

The salesmen that I dealt with were…

The salesmen that I dealt with were Steven Cox and Ross. Steven was the main person that I dealt with but Ross stepped in with the quotation for my trade in conversations on my old car. Both have been fantastic and went the extra mile to ensure that I was happy and sorted with my potential trade in and new car from Robins & Day.
Deborah Beckitt

Excellent service from Robins and Day

Excellent service from Robins and Day. I got a fantastic deal on my new citroen c3 Flair! There wasn't any pressure to purchase any other products available from citroen. Staff were friendly and very knowledgeable about the car spec. I was quoted a price within my chosen budget. The whole process from valuing my car and purchasing the new one was stress free! Thanks very much to manager Stephen and to Jay.
Jan Pyefinch

The salesman I dealt with was Kulbir…

The salesman I dealt with was Kulbir Dhadda at Leicester. He was very helpful and efficient, and I would recommend him to anyone. He made my buying experience very easy and I cannot praise him enough.
Cate Battson

Excellent Service, Standards & Follow Up!

We bought a 2017 reg Peugeot 2008 from Robins & Day Morden. As background, my partner and I researched 18 cars and 12 garages (phew!) - always do your homework before contacting garages so you know the current market rates and can enter negotiations sure-footed. The consultant we initially dealt with, Rikki Hammond, was helpful and informative, one of only 2 consultants not to try and push us towards an overpriced car, which really stood out to us amongst all the rabble! When we reached the garage, we were told Rikki was unexpectedly off. Despite a very busy day at the garage & no one knowing we were coming to look at/buy the car, consultants Joe Robins & Martin Hall instantly got us sorted with the paperwork whilst they had the car cleaned & ready to go. They made a potentially stressful process very relaxed, and truly made us feel like valued customers well past the transfer of funds. Special thank you to Martin for very patiently taking the time after the sale to show us how all the buttons/gadgets worked, and even posting down a boot cover with no fuss after we realised it was missing. Overall, an excellent service in a world of cowboys, and we're still driving around in our new car with a big smile on our faces. Thank you Rikki, Joe & Martin!
Andy Brookes

A good experience......

We approached the dealership given a recommendation from another dealer and the fact that they had a used car in stock similar to the model we were looking to buy (new). The dealership was not close to us, but..... They were responsive to our initial call and arranged for someone to see us the very same afternoon. The salesman spent a lot of time with us (probably two hours) and was very helpful and not too pushy, but forthcoming with information. The salesman came into his own when specifying the vehicle and choosing the right model. But most importantly trying to locate a vehicle in the colour and model/spec we wanted. This proved exceptionally difficult but at all times it felt like he was trying to solve the conundrum. He communicated and kept us very well informed at all times (There was only one blip on this and that was at the outset, but after that it was good). Overall a good experience and a good salesman to deal with! We are now in that exciting but frustrating period of waiting for the vehicle to arrive. Roll on handover day!
Josh Savalani

Very helpful customer service

Very helpful customer service, nice atmosphere and my advisor was very helpful (Tom Staley).
Chris Wilson

Excellent customer service

Just like to thank Noel Brennan at Coventry Citroen for his help and assistance with getting the connected NAV issue sorted. The whole experience of purchasing the car was excellent and hassle free and would recommend Noel to anyone thinking of buying a Used Citroen.
Telisha Heslop

Great service from Romford branch

Great service from Romford branch. Adam was very helpful and thanks to his great service I am now the owner of a new car. I decided to search for a car across the Robins and Day network as I was having no joy getting any help from my local branch in Bristol. So I search the network found the car I wanted and it was at the Romford branch. Rang and spoke with Adam, explained I already had finance arranged, told him what I needed he said he would email me details in 5 mins and he did. Sent details onto my finance company, they then made contact and everything was arranged between them - smooth and easy. I am now the owner of a new car - just awaiting delivery. However, service was great, quick and easy. Thanks Adam ????
James Gleeson

Had an excellent experience

Had an excellent experience, Adam Evans , the salesman who looked after myself and my wife was very helpful and dealt with everything in a very friendly manner.. We managed to purchase 2 cars with a minimum of fuss and a lot of help and assistance from the sales team.
Heather Booth

Purchasing our new car

Paul Gee was very helpful and pleasant. We haven't bought from a main dealer for a while but were pleasantly surprised on prices and no pushy salesman.
Chris Rackham

Glen Wyatt

Our young salesman, on a graduate scheme was very knowledgable but did not hesitate to seek advice from his very experienced (and equally young) colleague seated close by, and obviously listening in. The lead time on this vehicle was slightly disappointing but they are very popular and we did request several extras. Hope the above is not too optimistic as delivery is planned for next week, but so far so good. Tracking and follow up on the build has been excellent.
Matt w

Part exchanged Peugeot Romford

Part exchanged my car at Romford. Dealing with Alex in used car sales, customer service excellent. Very honest about the vehicle and all involved with finance. Gave me top value for my current car and had the deal finalised within a day. Perfect customer service. No pressure to purchase anything extra gave me plenty of time to look at the car and even sorted a few minor scratches on the bodywork. Couldn't ask for more. 5 star service.

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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Financial Disclosure
STELLANTIS & YOU UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows STELLANTIS & YOU UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.