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Excellence
I called into the showroom and after looking round the vehicles available I chose a 2008 1.6. I spoke to Paul Wickham and told him my priority was to obtain a vehicle via Motability as soon as possible. Paul honestly told me he would need to check availability of the vehicle I had chosen on Monday and he would call me in the morning. All the paperwork was completed and I left the Showroom.
The following Monday Paul phoned me as promised and advised that the car I had chosen would take a while to obtain and asked if I would be prepared to accept a 1.2 version, which would require no deposit and would be available considerably earlier. I agreed to his suggestion and h placed the order.
On Wednesday Paul rang me to advise there was a small problem in regard to details within the paperwork and I was able resolve this matter quickly.
The following Monday I received a call from Paul who advised the car could be collected on Friday. I collected the car today!!
Excellent service Excellent Customer Service.
