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Stellantis &You UK Trustpilot

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We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Victoria Leaver

Absolutely amazing service from…

Absolutely amazing service from Stratford to finish. So attentive and made me feel very comfortable considering this was the first time I have bought a car. Nova was amazing very friendly and super knowledgable, helped me find exactly what I wanted would definitely go back to her in the future
Marghub Khan

great service from Kasia at Stellantis…

great service from Kasia at Stellantis Brentford thank you
Bob

We purchaces a used Peugeot 3008 from…

We purchaces a used Peugeot 3008 from Sellantis. Aislinn, the sales adviser was approachable and not at all pushy like some car sales people we have met. She explained all our options very clearly and we came away very pleased with the whole experience.
AJ

Caitlin was indeed great to speak to…

Caitlin was indeed great to speak to and offered some good advice on a possible new car I am considering in getting next year thankyou very much.
Sue Ebrey

Exemplary customer service by a member…

Exemplary customer service by a member of staff turned what was a difficult situation into a worthwhile visit to Stellantis Birmingham North. When I arrived the first person I spoke to told me my car was not booked in. We had a very awkward exchange. My car was in fact expected. At this point Ismail took over and went out of his way to try and smooth the situation. He was extremely professional, polite and knowledgeable. He took time to listen to what the problem was, explained why I was having issues with my car and advised on a solution. Ismail is a definite asset to the front of house team at Birmingham North. I would also like to commend Luke for his time in discussing the problems with me. The only reason I've not given a 5 star review is because of the attitude of the first person I encountered.
Linda S.

Buying a new Peugeot

Everything was explained well by Gazinder. He was very welcoming and helpful.
Hardial Singh Rai

Lafira the customer service agent was…

Lafira the customer service agent was very helpful and polite and very professional
KiwiSue

A Great Buying Experience

We found the car we wanted in another area. Our local dealer arranged for it to be transferred locally for us. We had a brilliant experience with Izzy Nichols. She was so friendly & helpful. She didn't push us into having any insurances we didn't need & always made sure we were happy with our new car. Thank you Izzy.
Mary coniff

The sercice we received from start to…

The sercice we received from start to finish was excellent all down to Gazinder
Jose Anora

great experience throughout

Saw the listing online, enquired about a question I had for the vehicle. Allison came through and sent a personalised video showing me the vehicle and including the enquiry I had with the car. After securing the payment, we went to the dealership and it was pretty nice, clean and spacious. There was a sitting area with couches and free coffee and other drinks while you wait. Vehicle transfer and other stuff went fine and after that, got the keys and went off. Overall fantastic experience for my first car and dealership. Allison was there to answer my questions and overall being helpful!!
Maddison Hudman

Gazinder has been very pleasant

Gazinder has been very pleasant. Really helpful with explaining everything out to me with brilliant customer service.
customer

Stellantis and you

I recently picked up my car from Aislinn at Stellantis Guildford and I have to say, the service was nothing short of exceptional. She talked me through all of my options and explained everything in a way that made me confident in my purchasing decision. The manager, James, also was a big help in tailoring our finance to suit us perfectly and always being available for questions when Aislinn wasn't. They are both an absolute credit to the business & I would recommend to anyone that they go to see the team at Guildford. Thank you

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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Trustpilot Reviews

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Partners & Accreditations

Financial Disclosure
STELLANTIS & YOU UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows STELLANTIS & YOU UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.