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Stellantis &You UK Trustpilot

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We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Frances Marshall

My car went in for an MOT 29/12/2022

My car went in for an MOT 29/12/2022, i asked if i could wait whilst this was being done - no problem. Unfortunately it failed, on the emissions, Sean on the desk said I could drive it home but until the problem was fixed I would not be allowed to take it on the road. I was upset as I have a disabled husband and he had a a hospital appointment, Sean spoke to the engineer who said that if I was prepared to wait for half an hour he would try to fix the problem. I said that was fine, car was repaired and MOT certificate issued, i was a happy bunny. I was advised to book the car to have the sensor fixed, which I will will do so in the coming weeks I can’t praise the staff for their diligence and care. Sean was so kind and caring he is an asset to Robins Day Chislehurst.
Gillian Davies

Professional

Professional, friendly, informative and non pushy sales team. Kept me updated with the progress of the car preparation as promised.
Thaibah

Well I really don't know where to start…

Well I really don't know where to start from it's a roller coaster for me .. I first had my order with a different branch they messed me about then I called up birmingham north branch and honestly I couldn't b happier .. ELLIOT. Delt with the situation and too matters on board and sorted it out within days .. where as central branch was talking about 1 month then decided 6 months kept changing there minds .. but we got there in the end .. thanks Elliot (birmingham north) amazing team and amazing work keep up the good work! ????
Tracy Taylor

Excellent service and very helpful

Excellent service and very helpful
Steve Graham

Excellent service from day one

Excellent service from day one, as soon as we saw the vehicle desired on the website. From then on Lauren Dean handled all matters professionally, thoroughly, and in a warm and friendly manner that certainly contributed towards our decision to purchase the vehicle which met our requirements in full.
anne bell

Very good service

Very good service. The sales representative was friendly, informative and not aggressive in pushing any item or service. The environment was pleasant, comfortable and relaxed.
Hartley

David was very helpful

David was very helpful, honest, engaged and supportive. Compared to a poor experience experienced with another dealer earlier in the day - a world of difference!
John

Fantastic customer care by Dipesh Nakum…

Fantastic customer care by Dipesh Nakum new care sales. Kept me up to date at regular intervals
Julian B

Excellent customer service from Elaine…

Excellent customer service from Elaine in the service department at Robin's & Day Newport. From the confirmation of booking, complimentary arrangements and the pre-work needed to make our visit as efficient as possible. Also impressed with hospitality afforded to myself and my two children while we waited. Overall, our visit exceeded expectations. Thanks again.
Rory Bennett

Excellent 5* customer service from…

Excellent 5* customer service from Razvan as always, always a personal welcome and customer recognition
Favour Isi Okoruwa

Panny was fantastic

Panny was fantastic. I will recommend them to friends.
Graham Ashlee

Just had my car's first service at the…

Just had my car's first service at the Chislehurst branch. Great friendly and professional staff turned the car around really quickly. Couldn't ask for more really. Many thanks to Sean Pickerill for excellent customer service.

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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Partners & Accreditations

Financial Disclosure
STELLANTIS & YOU UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows STELLANTIS & YOU UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.