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Stellantis &You UK Trustpilot

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We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Caroline Steede

Continuous communication

Full communication about what was happening. As there was an unusual amount of traffic the company let me know they were going to be a little late. They contacted me during the day and let me know when my car was on the way back. They did exactly what was planned, suggested further work, but were not pushy when this was declined.
Mr Boyce

Astra

Done the job no fuss thank you
Mr & Mrs Barnes

We visited "Stellantis and You" on…

We visited "Stellantis and You" on Penistone Road in Sheffield today. We were enquiring about purchasing a used Peugeot 108. We were helped to explore our options by Kieran in car sales. He was very knowledgeable, attentive and patient. We never felt rushed or pressurised to make a decision on the spot. Kieran was very customer focussed; he listened well and responded appropriately to all our questions. Thank you Kieran for your time and help today. Keep up the good work ????????
German Dsilva

Chris was excellent as always .when his…

Chris was excellent as always .when his there not to worry at all..????????
John O,mahony

Very helpful made the experience easy

Very helpful made the experience easy
Saneliso Ndlovu

First time using Brentford branch

It was very good to have the same service and experience i used to I have at the Hayes branch I used for many years. Also having the same person attend to me at the reception was wonderful. Good to Christopher. Also to be kept updated about the progress of my car is always good. Even I could not collect my car the same day because of the road accident I was informed and my car was kept safely over night.
Jason Lo

Good Service and CRM this time, but

During our recent visit for the annual service and MOT, we once again found the environment to be excellent, with courteous and helpful staff contributing to a very positive experience. Following our visit, we were pleasantly surprised to receive multiple messages and calls seeking feedback through a survey, indicating a genuine effort to enhance customer satisfaction, which we truly appreciate. On another note, the service and MOT took approximately five hours, allowing us some time to explore the showroom. Given our consideration of exchange to a larger vehicle and buy a city car in future, we spent about 90 minutes browsing. While we examined nearly every car on display, excluding the DS7 (too expansive) and the 3008 (sold), no one talk to us, except an interaction with one sales lady in the DS section. With the extended waiting period in mind, we decided to take a short stroll to RRG Toyota, conveniently just a five-minute walk away. To our surprise, within 2 minutes of entering their garage, a salesman approached us. Our time there lasted around 45 minutes, during which we nearly purchased a used 21-plate Yaris before leaving. Personally, I have a preference for the 208 or the C3 Aircross over the Yaris, and our budget certainly accommodates this choice. While I haven't succeeded in convincing my wife, I believe your skilled sales team might do. Anyway, we ended up purchasing a new Hyundai one week after the service.
Paul Rothwell

I found Tim to be very helpful when…

I found Tim to be very helpful when purchasing my car from Stellantis. Tim managed to turn the car around quickly so I could collect ASAP, I was kept informed the whole time and would definitely buy my next car from Tim and Stellantis
Juned

Was very good service my sales…Sohail Gaba

Was very good service my sales representative was Sohail Gaba who was very polite and talented who guided me very well shows me everything took me for test drive explanation about car was great and was very easy to understand how he was explained was very happy with his service will recommend 100% to all who looking for new or used car. Thanks for your great service.
Elaine Saleh

Arash was a very polite & professional…

Arash was a very polite & professional sales person, he went through everything about my new car very thorough so I understood the different stages of the sale, when I went to collect my car everything was spot on, the staff in the showroom are all polite & very helpful, this is the 3rd time over the years I have used this company Thanks to Arash & all staff I love my new car
MISS JULIE ROBINSON

Milin Lathia - Great salesman

Milin Lathia was fantastic during my new car buying journey. Guided me through differences in petrol and electric costs and made sure it was the right decision for me. Very happy with my new e208. Even provided fantastic service after I collected my vehicle with anything I needed. Thank you very much Milin. Will definitely recommend everyone to him. Another thank you to his manager Jamie, great team!
Neil

Great service

Great service, very helpful and answered any questions efficiently!

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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Financial Disclosure
STELLANTIS & YOU UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows STELLANTIS & YOU UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.