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Stellantis &You UK Trustpilot

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We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Gillian Robertson

Excellent service!

Excellent, prompt and friendly service. Everything explained and all my queries answered. Lauren and Lee looked after me so well! My lovely new (to me) car was delivered on time as agreed. One very happy customer and would highly recommend this dealership to anyone looking for a new or pre-loved car.
Ruth

Great experience buying the car

Great experience buying the car, Medhi was very helpful and answered all my questions promptly, id highly recommended this showroom, everyone seemed super helpful!
CompleteSavings member

This is the second time I have seen…

This is the second time I have seen Chris in 2 years. He is professional, friendly and puts you at ease. Throughout my wait time, Chris makes sure to give me updates on my car and offers complimentary drinks. I can never have asked for a better sales specialist. Thank you Chris for all your hardwork.
Vicky

An incredibly efficient service

An incredibly efficient service. Felt very looked after and well informed. Thank you Russell Baker at Peugeot Maidstone.
Paul Bennett

From a negative to an outstanding positive

To be honest, our experience started badly, with our car breaking down on holiday due to a manufacturer recall issue that we hadn't been made aware of. We were expecting a long wait to get the car sorted and returned. The general customer care lines at Stellantis Group weren't over helpful in getting the situation resolved. However, once Jack Palmer (General Manager at Stellantis & You Coventry) got involved, the communication improved 100% and he managed to turn things around brilliantly. He kept me informed of progress on a regular basis, we got the car back much earlier than expected (nice and clean) and there was no bill for rectifying the fault. Throughout our correspondence, Jack showed a really strong and persistent commitment to customer service and transparency - and did so with politeness and good humour. In my experience, that level of personal service is rare, so thank you again Jack - and see you when we bring the car in for it's next service!
Michelle in Liverpool

Excellent experience!

Fantastic all round experience from start to finish. Callum was knowledgeable and friendly, making the whole experience positive and enjoyable. Would highly recommend Stellantis and You Liverpool and in particular Callum. I have had several cars from this business and this was probably the smoothest and easiest of them all.
Nykita

I’ve used Stellantis in Edgware of two…

I’ve used Stellantis in Edgware of two years now and just got new car from them. I had the pleasure of dealing with Anna. She was great at communicating updates and any changes I should be aware of. She and one of the managers Doug was so helpful on the day and afterwards. I could not recommend them enough.
Emma Caswell

Harrison was amazing

Harrison was amazing, very informative and helpful. Showed us a lovely C3. Thank you so much for the interaction.
Albert

Excellent service from Stellantis & You…

Excellent service from Stellantis & You at Wimbledon. Delt with Mehdi Bengueloul, really nice person who made the sale of the Vauxhall Nova go smoothly from start to finish. The car was in an excellent condition and very clean and tidy. Thank you Mehdi. Ted Daw
Laura

Great experience from ordering new car…

Great experience from ordering new car to collecting, Harrison made the whole thing very simple, easy and communication was excellent! Would highly recommend the whole company and especially Harrison!
Matt

Great experience throughout

Great experience throughout, Harrison Francis stayed in regular contact with us whilst waiting for our new car to be delivered. Very helpful and always available if we had andy questions
Miss RUTH JACKSON

Carl Monk one in a million

Carl Monk was understanding and patient he allowed me time to choose a car suitable for my needs and was helpful with any questions I had.

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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Trustpilot Reviews

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Partners & Accreditations

Financial Disclosure
STELLANTIS & YOU UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows STELLANTIS & YOU UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.