Stellantis &You UK Trustpilot

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Mergim Syla

Great customer service and super…

Great customer service and super friendly and helpful!!
Jason Carty

Sagals customer service was amazing had…

Sagals customer service was amazing had a problem and it was resolved promptly! I would definitely recommend this dealer
will

Great service.

Great service. Quick, responsive and very attentive.
Loraine

The representative of this dealership…

The representative of this dealership was very professional and time was not an issue. Listened to my needs and delivered.
Clare

Thanks Nova and Stellantis!

Nova was excellent from the start to the end of our journey buying our car. We were new to the process so Nova kindly went through everything in detail and was very patient with us. We’re very happy with our car - thanks Nova and Stellantis!
Jack Norris

Brilliant Service

As usual - fantastic customer service from Chris and the team. Thank you!
ROSIE

Very smooth transaction at the Coventry…

Very smooth transaction at the Coventry dealership. Aaron was very professional, informative and friendly. He made the process very easy.
Debbie Brown

Just purchased my first car from Stellantis at Crawley

Just purchased my first car from Stellantis at Crawley. Leah called me first thing the day after I had emailed and booked me in for a test drive. The showroom was super busy when we arrived, but she was very attentive and looked after our every need. Will definately be coming back and asking to speak with Leah personally
Boris Zhelcheski

EXELLENT SERVICE AND CARE

EXELLENT SERVICE AND CARE IS BEEN DONE SMALL DAMAGE OF MY VEHICLE TRIM WHEEL IN LEFT FRONT SIDE...NOTED BY FEMALE WORKER AND PICTURED. PROMISE IT WILL BE SORTED.
Customer

Outstanding Customer Service Team at Stellantis Vauxhall, Edgware

I have been a loyal customer of Stellantis Vauxhall in Edgware for the past 7 years, and the primary reason I continue to return is not just the quality of service but the exceptional customer care provided by a remarkable team of individuals. The following 6 staff members have been nothing short of phenomenal: Sagal Vivek Nari Zak Moe Komol Each and every one of them takes full ownership of my concerns, ensuring that any issue with my vehicle is handled from start to finish with professionalism, efficiency, and care. What truly sets them apart is their ability to make every customer feel like the most important person in the room. Despite managing a high volume of customers daily, they always go above and beyond to make me feel valued and well taken care of. They are friendly, welcoming, and genuinely a pleasure to be around. Their ability to balance professionalism with warmth is a rare trait in customer service. I always leave their office not only satisfied with the service but also uplifted by the laughter and camaraderie they bring. If I’m being honest, my loyalty lies more with them than with Vauxhall/Stellantis itself—because it is their service, professionalism, and kindness that keep me coming back. If they were to move elsewhere, I’d seriously consider following them because great customer service is hard to find, and these individuals have mastered it. Some of the standout things they have done for me over the years: - Proactive Service & MOT Bookings – They call me at the right time of the year to book my service and MOT, ensuring my vehicle stays in top condition. - Courtesy Car Arrangements – When needed, they have arranged for a courtesy car if an engineer is unavailable to collect and return my vehicle. - Comfort & Care During Emergencies – On unexpected visits, they have provided me with tea and coffee while sorting out urgent issues with my car. - Genuine Interest in My Family – They don’t just care about my car; they care about me. They have remembered my son's name, spoken to him about doing well in school, and even recalled that my daughter was visiting for Christmas. Their level of attentiveness and memory is unbelievable. - Creating a Personal Connection – Every time I walk through the door, I am greeted by name. This simple yet powerful gesture makes a huge difference and shows just how much they value their customers. - Expert Diagnostics & Honest Advice – They are fantastic at diagnosing car issues and explaining everything clearly. On top of that, they are excellent at recommending the right products and services without being pushy. My Final Thoughts & A Strong Recommendation This level of customer service is rare. I do not take it for granted, and neither should Stellantis. While I acknowledge that good training plays a role, I truly believe much of their kindness and professionalism comes from who they are as individuals—something that cannot be taught. Their parents raised them well! I strongly urge Stellantis to recognise these young professionals not just with words but with meaningful compensation and career progression opportunities. My own organisation recently gave us all a 3–5% pay increase to account for inflation and to recognise our hard work. If anyone deserves something similar—or better—it is these individuals. To Sagal, Nari, Vivek, Zak, Moe, and Komol: I cannot thank you enough for your kindness, hard work, and the incredible way you make customers feel valued. You are brilliant at your jobs, and I hope you know just how much you are appreciated! If Stellantis ever wants to follow up, feel free to contact me. Each of these 6 individuals has my details, and I would be happy to share more about just how fantastic they are. Thank you again for all that you do!
Anonymous

Great people

Great people
Hafsa Suleyman

Big thank you to Abdul made everything…

Big thank you to Abdul made everything so simple

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

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