Stellantis &You UK Trustpilot

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Karen

Amazing customer service! An amazing car! ????

From the onset, my experience as a motability Peugeot customer at Maidstone branch is, and has been outstanding. My partner and I were made to feel welcome as soon as we entered Maidstone branch to look at the 2008 & 208. My motability car was due to be renewed in April, so had test drove many cars before arriving. Chloe made us feel very welcome and informed us about the cars on offer which could be suitable for my needs. We had a fantastic & fun test drive in the 2008 GT. We learnt so much about the vehicle during the test drive, without any pressured selling, which was refreshing. We knew this was the car for me. It had everything and more I wanted. Plus, it looked far more expensive and high end than the other cars I had test drove. We were highly impressed with the car, as well as the fantastic, fun, helpful, non pressurised sales approach of Chloe & Toni, which I appreciated. Chloe was completely honest regarding the delays receiving our 2008 Gt from the start, which is appreciated. From the moment the order was placed, Chloe has been in regular contact with friendly emails to keep me updated of arrival times. Then 2 weeks ago, Chloe phoned with the fantastic news that the car had arrived. ???? I think she was nearly as excited as me. ???? Upon collection of the car, my partner John and I were greeted by Chloe and Toni. It was especially lovely as they both seemed genuinely happy for us. Unfortunately, I cannot drive at the moment due to a broken foot, so my partner was getting the honour of getting to drive it first. ???? We were then lead thru to a dedicated area, where to our delight were greeted by a sign displayed with our names on, with a message of congratulations, next to the car. The car was gleaming and had a big bow on the bonnet. ???? What a fabulously thoughtful thing to do! Then the manager came to thank us for our custom and to wish us well. Amazing! These thoughtful gestures sum up how much Chloe and the team put in to making the 'customer experience' as pleasant as possible. Over the years I have had 5 motability cars. Never have I received this level of customer service before and made to feel as valued as a customer. We absolutely love my new car. I cannot wait to drive it myself. But, John thinks it's the motability best car I have had. It's definitely been designed for the drivers ease of use, as well as the passengers comfort. It feels and looks luxurious and has fabulously comfortable sports seats & plenty of boot space. I will return for my next car in 3 years! Thank you for the 10/10 customer service experience!
Philip Jones

Excellent service from Stellantis

Excellent service from Stellantis. As soon as I walked into my meeting with Oliver he listened to what type of car I wanted and made sure me and my partner and kids were looked after would highly recommend the place to anyone.
Aby

Saber Ali was incredible

Saber Ali was incredible! From the get go I had a welcoming experience, he was very informative about all the cars and I looking forward to purchasing my dream car from him ☺️
Jacquie

Great consideration taken to fit my requirements

Paul, really listened well to my needs for the right car to accommodate my elderly mothers needs, and made alternative suggestions. He spent a lot of time with me, followed up with calls. Great service.
Faheema Begum

Call Nova & Medi :)

Nova & Medi absolutely slayed my sale. So informative, so transparent, so lovely! Highly recommend.
Tiffany Ojie

Joseph Smith was excellent from…

Joseph Smith was excellent from beginning to end. Very knowledgeable about car spec and helpful when arranging the right deal. Would highly recommend. Pleasant experience from start to finish
Mrs Cecilia Johnston

Rental renewal …

From arranging the appointment to going through the options of my car choices and making clear the available prices. Peter is always great and has a lot of knowledge about the cars. I always feel reassured and are happy at the end of the transaction.
customer

Great service

I recently bought a used car from Stellantis & You and found Ollie to be really approachable, helpful and not at all "pushy". Great service - thanks Ollie.
RealestNature

Anthony was superb

Anthony was superb . Would recommend
Joe Neill

Sarah was more than helpful in all…

Sarah was more than helpful in all ways. She knew the product and all specifics pertaining to it. She was patient with all questions even though some were quite obvious. In short she was very good at her job. Indeed we were only passing Citroën, and called in on spec. She did sell us the car.
Richelle Stock

Laura was my sales advisor today she…

Laura was my sales advisor today she was very helpful and friendly her and the manager Mark went above and beyond to make sure I was happy with my vehicle purchase. 100% recommend them. The
Emma Bradford

Leigh at Waterhouse Lane

Professional and knowledgeable from sales to car handover, Leigh made the car buying experience a pleasure. Kept me informed at all times with top rate customer service! Have been with Peugeot for 30 years and they never disappoint in all areas. Thank you Leigh, you are a star!

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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