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Stellantis &You UK Trustpilot

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We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Mr O’Brien

I am in the process of changing my car…

I am in the process of changing my car and will be buying the replacement from Robins and Day at Bristol (Cribbs Causway). Despite the limitations of the Covid 19 restrictions I found the experience to be as near normal as possible under the circumstances. Having agreed the purchase of my new car I am just awaiting the transfer of my personalised reg number in order to complete the deal and collect my new car.
Audrey Thompson

Buying a car

I started the process of buying a car in March 16th and was halted due to covid. In June the process was restarted and I had my new car in 2 weeks. The sales team were exceptional. The only problem I had at handover when I wanted to know where the child locks were on the car. The downloaded app said they were on the doors. A family member found it on the drivers side with the buttons for opening the windows. A brochure would have been more useful than a phone app.
Firdous Imran

Fantastic person malcolm watts we come…

Fantastic person malcolm watts we come across to order a new car, will definitely come back to him if I was getting another car and I will recommend him to my friends and family 100 percent
Susan Delgado

Purchase of a new car has been very…

Purchase of a new car has been very smooth so far. Was able to get the finance agreed and car ordered without needing to go into the dealership. Fantastic!
Jed Barley

Excellent customer service

Excellent customer service
KAREN OLIVER

Excellent service

Went to view Citroen C3. Staff very professional, very knowledgeable about the vehicle and not pushy. Great service
Lorraine Langton

Wonderful service

I found the staff very courteous and friendly especially Gary Seagrave, who helped me understand the benefits of buying a electric car. I would highly recommend Peugeot to friends and family. Thank you Peugeot for such excellent service. Lorraine Langton
Alex Penfield

i had the pleasure of dealing with Jody…

i had the pleasure of dealing with Jody Gomes. from start to finish Jody was professional and wasted no time at all. he was on the ball all the way through and made buying our new van a total pleasure. thanks Jody if you lived closer id buy you a pint. Carl Penfield Penfield Decorating Contractors Ltd
Lesley Dundon

Coventry branch

Wonderful service from start to finish. Salesman Lee Kemp was great, very helpful and extremely patient answering all of our questions. Happy customers.
Maria Angelidou

Excellent customer service!!!

Excellent customer service! Just got my new 108 Allure and couldn't be happier! Many thanks to Akeel who went above and beyond to get it for me within a week !
Rebecca Mellor

Citeron C4 Cactus

Buying my car Citeron C4 Cactus was made to be an enjoyable experience. All the staff where extremely helpful and friendly, they answered any questions I had and if they couldn't they found someone that could. I cannot fault their service especially with all the restrictions they faced during the covid outbreak. Thanks Frazer and Damon
Michael

Review of service in the purchase of a car in June 2020

We were very happy overall with the service we received from Robins & Day in the purchase of our new car. Sam French explained the passport scheme very clearly and in the extenuating circumstances of the Coronovirus period we felt very safe by the measures that were taken. Sam was very polite and amenable throughout the process, answering our questions in a patient and knowledgable way. The delay in the delivery of the car appeared to be related to Coronovirus, nonetheless the Manager of the Godalming branch was very apologetic and his concern was followed up by his actions. We would not hesitate to recommend them.

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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Partners & Accreditations

Financial Disclosure
STELLANTIS & YOU UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows STELLANTIS & YOU UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.