Stellantis &You UK Trustpilot

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Gemma

Chris is so helpful

Chris has been so helpful since dealing with him at Hayes and now Brentford. He is always going above and beyond to ensure you are kept up to date and making sure you are happy with the service being provided.
Stephen Samworth

Service plan

I have a 5 year service plan which was purchased when the car was bought new. Each time they book you in (via a call centre) though, you are asked if you would like to purchase various add ons, and you are made to feel as though they are necessary, why? Surely they would be part of the service plan if they were important. My 3 year service and MOT were arranged and even though I told them I didn't want any add ons when it came to paying they tried to invoice me for some. After some discussion they were credited by the manager (even the MOT which was part of the plan). I have always found the customer service etc. okay and would recommend them after my experience. It's fair to say though most car dealers try this sales add ons at some stage.
Frannie

Chris was very helpful and…

Chris was very helpful and professional. He kept on updating me on the progress of the job. I would recommend Stellantis Brentford to anyone.
Catherine Fisher

Easy process and a pleasant experience

Service reception staff were very friendly and helpful. I was kept informed on the progress of my car. I arrived back to the dealership early but was able to spend time sitting and reading in the very comfortable waiting area. Free tea/coffee was on hand and the manager checked that everything was ok while I waited.
robert light

polite staff always ready to work with…

polite staff always ready to work with you, and have a great expertise to help with any problems. always willing to go above and beyond to assist disabled customers with your needs
James Cole

Great Service

Great Service from Dan Elliott when we visited the dealership in Tyburn Road, Birmingham Went into the dealership to look at a secondhand DS3 Etense, ended up purchasing a brand new DS3 Etense via Dan Elliott Dan made the process straight forward and easy, couldn't believe how simple it was and Dan was caring, thoughtful and helpful throughout the whole process Dan also kept me up to speed with the whereabouts of the car before it eventually landed Couldn't have purchased a new car from such a lovely guy and nothing was too much trouble for Dan Fully recommend the DS3 Etense (electric) and dealing with Dan Elliott at the Tyburn Road DS dealership Thank you Dan for all your help and will be back to speak with you about another one in a few years time Many thanks again and speak to you soon James
Paul Stott

Great experience.

Great experience.
Alan Morgan

An experienced sales team who knew their job…

The sales team where experienced in their knowledge and explained everything down to the very last detail. The process was handled well with the emphasis on the customers wishes.
Mr Robert Screen

Customer at the heart of the experience…

Customer at the heart of the experience from booking to reception and final hand over . First class service.
Kevin Hughes

Stellantis Customer Service.

Sharkey is an asset to Stellantis. Very good customer service, very helpful and polite. Nothing is too much trouble for him. A credit to Stellantis.
Broomch

Efficient friendly and courteous

Efficient friendly and courteous
david Evans

The service was very efficient and the…

The service was very efficient and the waiting area spotless. Thanks for supplying coffee while we waited.

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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