Stellantis &You UK Trustpilot

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
JamesS

What a nice change!

What a nice change!. Phenomenal staff (Lafira was amazing, thank you), great communication. My Jeep Wrangler was in Safe hands. Don’t waste your time at the other London based service dealers 5 Star
Pamela Howes

Excellent service from this company…

Excellent service from this company during my car's recent first year service.
Alix Webb

I recently had the pleasure of…

I recently had the pleasure of purchasing a new car from Vauxhall Crawley, and I wanted to take a moment to share my exceptional experience. Devon, the salesman who assisted me, truly went above and beyond throughout the entire process. From the moment I walked into the dealership, Devon made me feel welcome and valued. He took the time to understand my needs and preferences, offering insightful advice and patiently answering all my questions. What really stood out was the personal touch Devon brought to every step of my purchase. He made sure I was comfortable with my decisions and kept me informed throughout the process. His friendly demeanor and professionalism turned what can often be a stressful experience into an enjoyable one. Devon’s dedication and expertise ensured that I loved every step of buying my new Vauxhall. He not only helped me find the perfect car but also made sure I understood all the features and benefits, making me confident in my choice. I am incredibly pleased with my new vehicle and grateful for the outstanding service I received. Thank you, Devon, and the entire team at Vauxhall Crawley, for making my car buying experience so positive and memorable.
Mohsien

Kasia was great from the start to…

Kasia was great from the start to finish Great customer service. Will definitely visit again
customerMalcolm Richards

Members of staff

Members of staff, particularly Aaron, were professional, patient and very helpful and accommodating.
localhost

Stellantis Hatfield: the best

Hatfield changed the timing belt and serviced my 3008. I found them, each time, to be highly professional, courteous and their pricing very competitive. I cannot recommend them highly enough.
Matthew

Smooth progress

Smooth progress, keep me updated throughout the whole service. I also like that internet page they provided, so that I can see what my car up to and the comments from engineer.
PAULINE MOORE

Everything straightforward

Everything straightforward Car collected and returned
customer

Stellantis Excellent Customer Service by Evans Sofeda - 01.07.2024

01.07.2025- My car went in for service + MOT today at Stellantis (Brentford). The customer service agent Evans Sofeda took care of me from start to finish. He was very professional, extremely curtious and kept me informed from the moment I arrived. He sent me regular updates via phone messaging. Nothing seemed too much of an ask for him, he was always ready to help and assist me his customer by answering my questions and put me at ease with my concerns. As I work in the airline industry where customer service is 'king' in everything we do and I can say he would fit in very well in the airline industry culture! Stellantis is very lucky to have him working for them at their Brentford branch.
Paul B

Very professional Sales Exec.

The professionalism of Lara our Sales Exec was first rate as was the preparation of our s/h C3. After some negotiation we struck a good part exchange deal leaving my wife and I feeling we had been listened to. The only negative was an apparent need to go through the full gamut of finance options and conditions despite the fact we made it clear we were paying cash. Probably compulsory these days though!
Stephen Hodgkinson

Well run dealership with staff that…

Well run dealership with staff that understand and appreciate the needs of the customer.
Alexandru Magirescu

Kasia

Kasia, the service advisor, it is one of the best service advisors in the country! She is the main reason I keep my fleet here! No more words to add!

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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