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We had excellent dealings with Beth in the Service Department at Hatfield. Our C3 Aircross developed a fault on the main computer and Beth couldn't have been more helpful. The car was in the garage for 3 weeks awaiting a new component from France. Beth very quickly obtained a courtesy car for us and kept us well informed by ringing and messaging every few days. Thanks a lot Beth.

First time we have been to the new premises at Cribbs and it didn’t disappoint . My 3008 was in for a service with new brakes front and back with also a MOT done on it. Car was booked in for 9.30am was returned at 1.45pm which was quicker than the original time given. While the car was in the workshop we were in the showroom looking at new cars. We approached Nick who wasn’t pushy at all he answered all our questions and concerns and made the experience less daunting. All the staff we dealt with were knowledgeable and nothing was too much trouble for them.

Toni was so helpful, friendly and took her time to go over everything. Best experience I have ever had with a dealership

Incredible service and support from Tim Farrow when purchasing my new car. Nothing was too much trouble and he even sorted the admin on my old car from sorting the new log book/registration doc to getting my overpaid road tax back. Brilliant!

I purchased a car from Stellantis & You in Guildford in Dec 2024 from Aaliyah Smith. Aaliyah was very personable, really knowledgeable, and made the full process stress-free, smooth and easy to understand. Aaliyah went above & beyond on pick up day to ensure everything went smoothly and suited the timeframe I needed to pick up the car. Would 100% recommend Aaliyah and Stellantis.

They had the car we wanted. Addy helped with explaining the full details of the vehicle which was very helpful. We place the order after test driving the vehicle.

Nabeel’s customer service was excellent. Really helpful and gave plenty of information which helped make decisions at ease. Very nice and pleasant to talk to and my mother was comfortable too considering she didn’t speak English.

would reccomend Devon at Vauxhall for all your car buying needs

Picked up my car yesterday from Tim. Really easy process. Tim was very helpful and has provided a great service so far. Thank you!

Personalized Attention Right From the Start Buying a car is always a big decision, and this time was no different for me. I had my heart set on a new Vauxhall Corsa, but I live all the way in Wales, so I wasn’t sure how to handle the logistics. I reached out to Vauxhall Crawley, and Devon immediately responded with such a professional, yet warm approach. What truly impressed me was how he took the time to understand my needs and preferences before we even started talking about the car itself. I didn’t feel rushed or pressured, which immediately made me feel at ease. The Personal Video – A Touch of Thoughtful Service One of the first things that stood out was the personalized video Devon sent me. I’ve never had a dealership take the time to make such a thoughtful gesture. In the video, he walked me through all the key features of the Corsa, showing me everything from the interior design to the high-tech features, and even the different color options available. What really impressed me was how detailed the video was. It wasn’t just a generic, pre-recorded clip – it was clear that Devon had made it specifically for me, tailoring it to my questions and preferences. It felt like I was already having a conversation with him, even though we were miles apart. Having the video meant that when I finally arrived at the dealership, I already felt familiar with the car and knew what to expect. This personal touch made me feel valued as a customer, and it was one of the main reasons I felt so comfortable proceeding with the purchase. The Handover – Above and Beyond Expectations When I made the long journey from Wales to Vauxhall Crawley to pick up my new Corsa, I was hoping for a straightforward handover, but Devon truly exceeded every expectation I had. He had everything perfectly prepared – the paperwork was in order, the car was gleaming, and he was waiting for me with a smile. But what really set the experience apart was the time he took to explain everything in detail. The attention to detail was so impressive. He even walked me through setting up the Bluetooth, adjusting the mirrors, and explained how the parking sensors worked. I had a million questions, and Devon answered each one with a level of patience and expertise that was second to none. Seamless Logistics for My Drive Home It’s a long drive, but knowing that Devon had arranged everything so efficiently made the experience less stressful and more enjoyable. I left the dealership with complete peace of mind, and the drive home was a breeze, thanks to the detailed handover and the fact that I felt so prepared with my new car. A Truly Personal Experience The thing that really stood out to me about working with Devon was how genuinely invested he was in making sure I had the best possible experience. At no point did I feel like I was just another customer making a transaction. He took the time to get to know me, answered every question thoughtfully, and made me feel as though my satisfaction was his top priority. It’s rare to encounter this level of customer service, and I can tell that Devon truly cares about his clients. Final Thoughts Overall, I couldn’t be happier with the service I received from Devon at Vauxhall Crawley. The purchase of my new Corsa was made so much easier and enjoyable because of his thoughtful, attentive approach. The personal video, the detailed handover, and his overall professionalism made me feel like I was getting far more than just a car – I was getting a truly bespoke experience. If you’re considering purchasing a new vehicle, I would highly recommend reaching out to Devon at Vauxhall Crawley. He went above and beyond in every aspect of the process, and I’m confident you’ll have the same amazing experience I did. I’ll definitely be returning to Devon for my next car purchase – and I’ll be recommending him to anyone I know looking for a new car. Thank you, Devon, for making this such a smooth and memorable experience. You’ve truly set a new standard for what customer service should look like!

My wife and I bought a car from Stellantis in Crawley, from my first enquiry to the final hand over Rowland from the Crawley branch could not have been more helpful and accommodating. He is very professional and new everything there was to know about the car we were interested in. Top marks highly recommend.

Dami was very kind and friendly, great customer service, good communication, supportive and catered to my car needs.