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Very helpful good service all round .

Had loads of help and advice, really friendly and extremely pleased. Milin and Vish looked after us really well.

The first representative I dealt with was friendly and helpful, but she did not keep to her word and promise. She advised my car will be ready by midday the following day, but came the following day, past lunch time I did not receive any communications from her, which lead me to call in to the Hayes service centre. I spoke to the representative and she advised that the delivery of the part did not arrive, which was unusual and promised that she will call me at 14:30 pm to let me know the status of the delivery, as this is the next time slot the next delivery was due. I understand the delay, as there are certain things that we have no control over, but one thing we can control is to keep to our word and promises, and so I decide to wait. I waited until 15:30, accounting for any delays on her side, but I did not receive a call from her and so I called the Hayes office again. This time, luckily I spoke to a representative named Chris, who advised me he will be taking over my case. He gave an honest and great advice and let me know that he is not sure when the delivery will arrive and if I wanted I can collect my car for now and he will contact me to let me know when the part arrives. I decided to work from home that day and to leave my car for one more day at the Hayes service centre, since it is already there. Chris advised me that he will call me the next day to let me know if the parts arrived and if it does not, I can collect my car. The following day at around quarter past 11 am, I received a call from Chris that my car will be ready in one hour, as he will just get my car cleaned. I must say, I am very glad to have dealt with Chris, who exhibit excellence in providing customer service and I will ask for him the next time I visit the service centre in Hayes. Thanks to his honest advice and excellent customer care, my mind was set at ease, knowing that he was looking after my case. I am exceptionally happy and look forward to my next visit. Thank you Chris for your help and support. You have gone above and beyond and truly an asset to your organisation. Keep up the excellent work that you are doing!

Great help from Ravi quick and efficient… that’s exactly what I wanted, he just sorted it out… great service

Excellent service as always at Robins and Day Sheffield. I was very well assisted in my choice of car by Steven Cox and other members of the team.

Salesman Shan very pleasant and helpful. However the process of all the documentation felt rather long.

Matthew was really helpful during my visit I visited the site to get some information about trading in my car and was looking for some prices and what was available and eventually came away with a new car, that’s good customer service.

It was very welcoming and helpful Professional staff

Having been a customer at Citroen Hatfield for a number of years Peter Crook offers exemplary service with his friendly, informative ways which make you feel completely at ease when ordering your car.

Simple refreshing approach, transparent and great value for money. Well done John

I have been dealing with Dan and he is such a nice friendly guy. Not at all pushy and very professional. Buying my new car was organised quickly too. I have also spoken to David with regards to the paperwork for my new car, again he was friendly and he emailed me everything to complete and return. I am very impressed with the service i received from them both. I buy all of my new cars from Robins and Day and would definitely recommend The Walton Garage to anyone. Thanks Beverley

Our process started off quite disappointingly however, that was soon put right I a professional manner. The process was done and completed within hours of the representative taking lead of the situation. A happy customer, we now just have to wait for our new vehicle to arrive. Can't wait ???? Well done to representative A