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Stellantis &You UK Trustpilot

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We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
sam ripley

C4Aircross

The purchase of our new vehicle was excellent , we felt no pressure in making our purchase and came away feeling very happy , follow up has been a bit slow , we paid cash for the car and we’re told early Oct for delivery , we’re still waiting to hear anything , we also asked for a test drive and this has still not happen, we’ve been promised a test drive tomorrow so we live in hope , our sales adviso , Dami was ecallent and we really had a good experience with him , just not much communication since purchase day , the only thing I have to show for our purchase is a big hole in my bank account ,w e have felt with Robins & Day , Romford for many yeas , this is our fourth Citrone and have all our services and repairs done by them , looking forward to receiving our C4 Aircross, eventuality!!!
Daniel Blake

Great service as usual with Jordan Hyde…

Great service as usual with Jordan Hyde always has my needs 1st, Even when something went wrong with order not his fault, manufacturer’s he offed a solution and was spot on. Aftercare is there also checking up to make sure everything is ok. Will 100 percent use him again.
Emily Burch

Extremely attentive and helpful

Extremely attentive and helpful. The team listened to what I needed in a car and helped me find the right one. They went above and beyond to make sure my experience form start to finish was superb
Elif Yagiz

They were extremely helpful and did…

They were extremely helpful and did what they could to make sure we were happy with the car and the price. They went out of their way to provide great customer service and made sure we understood all the terms and details needed.
Yaseen Parkar

Jaime in Sales was very friendly and helpful

I dealt with Jaime in the Sales department - I was looking for a car for my daughter and she was very helpful and friendly. Sent me a video of a suitable car they had in stock and once I had agreed to buy it, she sorted things out very quickly. Great experience all round
Mrs ' Griffiths

Excellent service could not get a…

Excellent service could not get a waiting service but dropped off car and service time was brought forward. The person dealing with me looked at my address and knew it was a hard place to get back with public transport so.kindly asked for my service to be done in the morning to reduce the time I had to wait around.
Anthony

Well done Robins & Day

This was a very much improved experience over last year (when two sites had been merged into one). Reception was 5 star (thankyou, Dawn). Courtesy, command of the task, and obvious competence, together with immediate understanding of our need to leave for a funeral was such a refreshing change. Having taken the view (in 2021) that we would not return, we are now about to buy our sixth Citroën!
John Harrison

Great Dealership!

Fabulous service from Robins & Day, Hatfield. The salesman, Barry Knightley, could not have been more helpful or accommodating. And he offered us a great deal that others simply could not match! I cannot recommend Barry, or the dealership, highly enough.
Helen

Always a good service

Always a good service
Ray Howe

My wife and i had excellent service…

My wife and i had excellent service from your salesman Mark Lamprell would recommend him to anybody who wanted a new car he was very helpful
Reece

Was very helpful

Was very helpful
Barbara

My car was picked up on time…

My car was picked up on time (especially after not turning up last time!)-was sent a video of the MOT check-very efficient. Not sure of date so put todays!

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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Trustpilot Reviews

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Partners & Accreditations

Financial Disclosure
STELLANTIS & YOU UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows STELLANTIS & YOU UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.