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Stellantis &You UK Trustpilot

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We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
customer

When I need my next car would definitely come back!

From the moment we made an enquiry about a car to the moment the keys were handed to us the service was amazing. Chris was thorough, amenable and polite. Being a young woman, I came into the show room with my dad, but we were both offered the same level of respect, Chris spoke to me throughout the process, and made sure I understood everything, taking his time to explain and offering guidance. I went into test drive a 3008 but not liking that, Chris asked what I liked and didn't like and came up with other alternatives and turned the car purchase around in 2 days. Stellantis kept in touch throughout the process as well and made contacting them easy. Would thoroughly recommend this garage.
Carl Hyman

Excellent Service

Chris was very helpful and kept me informed throughout. Was able to arrange essential repairs at a competitive price and all completed the same day.
Michael Foster

Imran Iqbal the sales person was spot…

Imran Iqbal the sales person was spot on. Clear, trustworthy, did not oversell, and got all done in the timeframe he said he would. A very positive experience
Stella C

Paul is very helpful and he is quick to…

Paul is very helpful and he is quick to respond. He deserves has 5 stars!
Garry Geoghegan

I was dealt with by Rolandas…

I was dealt with by Rolandas Kasparavicius when I bought my car, very friendly and professional Great service provided and would highly recommend
Monique Harris

Habib Tejan is really helpful thank you…

Habib Tejan is really helpful thank you for everything I ordered my car in November was told I will get it in march 2025 but got call on 19th January by habib to say my vehicle is ready any time I have emailed or called habib his always got back to me straight away can’t wait to experience the new mokka
Mica Jarvis

Fab new car!

I have just purchased a used e-208 from this branch dealing with Toni. She has been fantastic from start to finish, the whole process has been a breeze, any questions answered and a nice video of the car when it arrived. Toni is very approachable and has made the whole process stress free. The car is fantastic! It’s in perfect condition, was absolutely spotless and fully charged when I picked it up. Part exchanged my car as part of the package, I got a good price and even though someone hit my wing mirror the night before exchange! the manager Graham was really helpful and showed great compassion. All in all, I would return in a heartbeat if needing a new car. Plus, their after sales help is available whenever I need them. Brilliant!
Perry

Neil Leicester 5 star service

I have to say, when walking into Hatfield Stellantis branch , I was approached by Neil Leicester and straight away made me feel at ease and making me want to purchase from there. Everything was sorted smoothly until the end and he accommodated to my needs. Absolute pleasure to deal with even though he’s a Tottenham fan, would reccomend Neil everyday day of the week, and I don’t agree with reviews but I feel I need to with how professional and witty he was. Appreciated every help Neil
customer

Just very professional and kept me up…

Just very professional and kept me up to date Liz green was very good indeed
MRS EMMA BUSH

5 star service

Dipesh took care of us. Initial conversation was very relaxed, not pushy in any way. Availability for a test drive was great. We were initially told we wouldn't be able to get the extras we wanted on the particular model as it was about to change, but Dipesh took the time to look into it for us and we were able to get them added, making the car perfect for us. The process was smooth, communication friendly, professional and efficient. I'd have no hesitations recommending.
Marie Barrow

I applied for motability scheme through…

I applied for motability scheme through stellantis &you uk with the motability specialist “yanni” he was amazing great communication and made it a really easy process which these types of things can stress me out. This was in Walton.
Reubs Mcd

Good customer service

There was a computer system problem which resulted in a breakdown in communication between Stellantis and the leasing company. This caused a delay. But, the very helpful salesperson persisted and was determined to get the deal done so I was able to drive the new car home that afternoon.

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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Trustpilot Reviews

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Partners & Accreditations

Financial Disclosure
STELLANTIS & YOU UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows STELLANTIS & YOU UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.